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Delivery Information

 

We love our products and we want them to arrive with you in the very best of condition. When you place an order with FoodHQ, please rest assured that each item is packed, wrapped and posted with great love and care!

 

Deliveries are undertaken to the UK mainland only; please do contact us for a price if you would like delivery to Northern Ireland or offshore islands.

There is a delivery charge of £8.75 applied to all orders below £50 which is applied at the store checkout.

All orders of £50 and above are delivered free of charge!

Order before 1pm and your goods will be dispatched on the same day or on the next working day Monday - Thursday. All of our deliveries are made by a national carrier service, which offers, in most cases a next working day delivery service. In more isolated areas, such as the Highlands of Scotland, deliveries will take longer.

Deliveries are made between 9am and 5pm Monday - Friday. Please provide alternative delivery arrangements if you will be out, for example, 'Leave in garage or with a neighbour'. Alternatively, you are welcome to provide us with your work address if it is more convenient to have the parcel delivered there...make your colleagues green with envy as you receive your goodies!

By the way, we do not deliver to PO boxes.

Please check your order as soon as it is delivered and inform us of any errors or damage within 48 hours of receipt. If you would like to speak to us, our offices are open 9am - 5pm , Monday -Thursday and 9am - 3pm Friday, 01460 242 588.

Many thanks!! Enjoy your order and we look forward to hearing from you again soon.